{"data":{"id":"1053","string_id":"UDMLzb","status":"1","parent_id":"1034","slug":"UDMLzb","order":"0","name":"Integration with Communications Channels","type":"1","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","author":"","published_time":"1679304050","add_time":"1679304050","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","tags":[],"parent_name":"04 Integration","parent_type":"1","parent_slug":"vy3LUt","child":[{"id":"1054","string_id":"lDwgJu","status":"1","parent_id":"1053","slug":"lDwgJu","order":"0","name":"Integrate with WeChat customer service","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304051","add_time":"1679304051","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1054","content":"

In this article, you will learn how to integrate WeChat customer service on SaleSmartly, and how to use WeChat customer service to send and receive messages and communicate with customers.<\/p>\n\n\n\n

1. Integrate WeChat customer service<\/h2>\n\n\n\n
In [Channel Integration]-[WeChat Customer Service], click \u201cAuthorize Existing Enterprise Micro\u201d. If you do not already have an enterprise WeChat, you can go to the following link to register: https:\/\/work.weixin.qq.com\/wework_admin\/register_wx<\/a><\/p>\n\n\n\n
<\/p>
After clicking the authorization button, the enterprise micro code scanning page will be opened, please open the enterprise WeChat APP for code scanning authorization (please be sure to use the enterprise WeChat \u2013 `super administrato<\/kbd><\/strong>r<\/mark> identity to scan the code).<\/p>\n\n\n\n`
<\/p>
After successfully scanning the code, you will be redirected to the enterprise micro authorization page, you need to click the \u201cAgree to Authorization\u201d button, wait for 3 seconds, and then jump back to the SaleSmartly system page. So far, you have successfully integrated WeChat customer service in SaleSmartly.<\/p>\n\n\n\n
<\/p>

2. Create a WeChat customer service account<\/h2>\n\n\n\n
After the authorization is completed, SaleSmartly will automatically create a new customer service account for you in the background, and you can modify, use or delete the account according to your needs. When testing the chat, please enable the customer service account first, and then click \u201cGet Link\u201d to get the chat link\/QR code of the customer service account, use the WeChat APP to scan the code, and initiate the chat test as a visitor.<\/p>\n\n\n\n
<\/p>
You can create a customer service account or pull the WeChat customer service account created by you in the WeChat management background of Enterprise Micro.<\/p>\n\n\n\n
Create a new customer service account<\/li><\/ul>
Click [New Customer Service Account], upload the avatar of the WeChat customer service account, enter the account name, click Confirm, and the WeChat customer service account will be successfully created.<\/p>\n\n\n\n
<\/p>
Synchronize the WeChat customer service account in the background of enterprise micro<\/li><\/ul>
(1) <\/strong>Enter the enterprise WeChat management background (https:\/\/work.weixin.qq.com\/wework_admin\/loginpage_wx<\/a>), click [Application Management]-[WeChat Customer Service], enter the WeChat customer service application details page, pull the page to the bottom, and click [Authorize to third-party application]<\/p>\n\n\n\n
<\/p>
(2) On the Authorize to Third-Party Application page, find SaleSmartly, click [Edit] in the operation bar, and select the corresponding customer service account to authorize.<\/p>\n\n\n\n
<\/p>
(3) After successful authorization, return to the SaleSmartly background, click the [Sync] button at the top of the customer service account list, and after clicking, the system will automatically pull the authorized WeChat customer service account.<\/p>\n\n\n\n
<\/p>
After you create\/synchronize a WeChat customer service account in WeChat customer service, click [Get Link] to get the customer service QR code and customer service link, and visitors can communicate with you through this customer service QR code or customer service link. You can send and receive guest messages in the SaleSmartly back office to answer your visitors\u2019 questions.<\/li><\/ul>
<\/p>
3. Notes<\/h2>\n\n\n\n
For the situation that your enterprise WeChat is not certified as an enterprise or has not bound a video account, the official has the following restrictions:<\/p>\n\n\n\n
When the enterprise has not completed the entity verification, WeChat customer service can only receive 100 customers in total; At the same time, only 10 customer service accounts can be created, and customer service accounts can be created after the enterprise is certified.<\/li>
When the enterprise has verified but not bound a video account, WeChat customer service can receive 100 customers per day<\/mark><\/strong>.<\/li>
When the enterprise has verified and bound a video account, the number of customers that WeChat customer service can receive is not limited.<\/li><\/ol>How to bind a video account to WeChat? You can check out the official how-to tutorial: https:\/\/open.work.weixin.qq.com\/help2\/pc\/17940<\/a><\/p>","pure_content":"In this article, you will learn how to integrate WeChat customer service on SaleSmartly, and how to use WeChat customer service to send and receive messages and communicate with customers.\n\n\n\n1. Integrate WeChat customer service\n\n\n\nIn [Channel Integration]-[WeChat Customer Service], click \u201cAuthorize Existing Enterprise Micro\u201d. If you do not already have an enterprise WeChat, you can go to the following link to register: https:\/\/work.weixin.qq.com\/wework_admin\/register_wx\n\n\n\nAfter clicking the authorization button, the enterprise micro code scanning page will be opened, please open the enterprise WeChat APP for code scanning authorization (please be sure to use the enterprise WeChat \u2013 super administrator identity to scan the code).\n\n\n\nAfter successfully scanning the code, you will be redirected to the enterprise micro authorization page, you need to click the \u201cAgree to Authorization\u201d button, wait for 3 seconds, and then jump back to the SaleSmartly system page. So far, you have successfully integrated WeChat customer service in SaleSmartly.\n\n\n\n2. Create a WeChat customer service account\n\n\n\nAfter the authorization is completed, SaleSmartly will automatically create a new customer service account for you in the background, and you can modify, use or delete the account according to your needs. When testing the chat, please enable the customer service account first, and then click \u201cGet Link\u201d to get the chat link\/QR code of the customer service account, use the WeChat APP to scan the code, and initiate the chat test as a visitor.\n\n\n\nYou can create a customer service account or pull the WeChat customer service account created by you in the WeChat management background of Enterprise Micro.\n\n\n\nCreate a new customer service account Click [New Customer Service Account], upload the avatar of the WeChat customer service account, enter the account name, click Confirm, and the WeChat customer service account will be successfully created.\n\n\n\nSynchronize the WeChat customer service account in the background of enterprise micro(1) Enter the enterprise WeChat management background (https:\/\/work.weixin.qq.com\/wework_admin\/loginpage_wx), click [Application Management]-[WeChat Customer Service], enter the WeChat customer service application details page, pull the page to the bottom, and click [Authorize to third-party application]\n\n\n\n(2) On the Authorize to Third-Party Application page, find SaleSmartly, click [Edit] in the operation bar, and select the corresponding customer service account to authorize.\n\n\n\n(3) After successful authorization, return to the SaleSmartly background, click the [Sync] button at the top of the customer service account list, and after clicking, the system will automatically pull the authorized WeChat customer service account.\n\n\n\nAfter you create\/synchronize a WeChat customer service account in WeChat customer service, click [Get Link] to get the customer service QR code and customer service link, and visitors can communicate with you through this customer service QR code or customer service link. You can send and receive guest messages in the SaleSmartly back office to answer your visitors\u2019 questions.3. Notes\n\n\n\nFor the situation that your enterprise WeChat is not certified as an enterprise or has not bound a video account, the official has the following restrictions:\n\n\n\nWhen the enterprise has not completed the entity verification, WeChat customer service can only receive 100 customers in total; At the same time, only 10 customer service accounts can be created, and customer service accounts can be created after the enterprise is certified.When the enterprise has verified but not bound a video account, WeChat customer service can receive 100 customers per day.When the enterprise has verified and bound a video account, the number of customers that WeChat customer service can receive is not limited.How to bind a video account to WeChat? You can check out the official how-to tutorial: https:\/\/open.work.weixin.qq.com\/help2\/pc\/17940","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304051","update_time":"1679304290"},"pure_content":"In this article, you will learn how to integrate WeChat customer service on SaleSmartly, and how to use WeChat customer service to send and receive messages and communicate with customers.\n\n\n\n1. Integ"},{"id":"1055","string_id":"oSVUC0","status":"1","parent_id":"1053","slug":"oSVUC0","order":"0","name":"How to get an email authorization code","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304051","add_time":"1679304051","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1055","content":"
1. Hotmail or Outlook (Microsoft) mailbox<\/h1>\n\n\n\n
Hotmail or Outlook mailbox, the authorization code is the mailbox password, and you can fill in the mailbox account password in the SaleSmartly system.<\/p>\n\n\n\n
If you can send and receive normally, you do not need to perform the following steps;<\/li><\/ul>
If it prompts that the account password is incorrect, and it has been confirmed that the account password is correct, then you need to log in to the web mailbox background and verify the mailbox IP. The detailed operation is as follows:<\/li><\/ul>
\u2460[My Microsoft Account] \u2013 [Security] \u2013 [Security] \u2013 follow the prompts to verify.<\/p>\n\n\n\n
<\/p>
<\/p>
\u2461 After the verification is complete, click [Login Activities\/View My Activities]<\/p>\n\n\n\n
<\/p>
\u2462 Authenticate as prompted.<\/p>\n\n\n\n
<\/p>
<\/p>
<\/p>
2. Gmail<\/h1>\n\n\n\n
\u2460 Click [Image] \u2013 [Manage Your Google Account] \u2013 [Security] \u2013 Click [Two-Step Verification] \u2013 Click [Start] \u2013 Follow the prompts to complete the two-step verification.<\/p>\n\n\n\n
<\/p>\n\n\n
<\/p>
\u2461 Go back to [Manage Your Google Account] \u2013 [Security] \u2013 [Enable App-specific Password] \u2013 Log in to your Google account again and perform 2-step verification.<\/p>\n\n\n\n
<\/p>
\u2462When generating a special password, select [Email] \u2013 [Other (custom name)] and fill in (SaleSmartly is used here as an example) \u2013 after filling in the name \u2013 click [Generate] \u2013 record and save the password.<\/p>\n\n\n\n
<\/p>
<\/p>
<\/p>
\u2463 Go back to the Gmail page, click the [Settings] icon \u2013 [View all settings] \u2013 Click [Forwarding and POP\/IMAP] \u2013 [Enable IMAP] \u2013<\/strong> Click [Save] to change<\/p>\n\n\n\n
<\/p>
<\/p>
\u2464 Please go back to the SaleSmartly system and enter the authorization code.<\/p>","pure_content":"1. Hotmail or Outlook (Microsoft) mailbox\n\n\n\nHotmail or Outlook mailbox, the authorization code is the mailbox password, and you can fill in the mailbox account password in the SaleSmartly system.\n\n\n\nIf you can send and receive normally, you do not need to perform the following steps;If it prompts that the account password is incorrect, and it has been confirmed that the account password is correct, then you need to log in to the web mailbox background and verify the mailbox IP. The detailed operation is as follows:\u2460[My Microsoft Account] \u2013 [Security] \u2013 [Security] \u2013 follow the prompts to verify.\n\n\n\n\u2461 After the verification is complete, click [Login Activities\/View My Activities]\n\n\n\n\u2462 Authenticate as prompted.\n\n\n\n2. Gmail\n\n\n\n\u2460 Click [Image] \u2013 [Manage Your Google Account] \u2013 [Security] \u2013 Click [Two-Step Verification] \u2013 Click [Start] \u2013 Follow the prompts to complete the two-step verification.\n\n\n\n\n\n\n\u2461 Go back to [Manage Your Google Account] \u2013 [Security] \u2013 [Enable App-specific Password] \u2013 Log in to your Google account again and perform 2-step verification.\n\n\n\n\u2462When generating a special password, select [Email] \u2013 [Other (custom name)] and fill in (SaleSmartly is used here as an example) \u2013 after filling in the name \u2013 click [Generate] \u2013 record and save the password.\n\n\n\n\u2463 Go back to the Gmail page, click the [Settings] icon \u2013 [View all settings] \u2013 Click [Forwarding and POP\/IMAP] \u2013 [Enable IMAP] \u2013 Click [Save] to change\n\n\n\n\u2464 Please go back to the SaleSmartly system and enter the authorization code.","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304051","update_time":"1679304300"},"pure_content":"1. Hotmail or Outlook (Microsoft) mailbox\n\n\n\nHotmail or Outlook mailbox, the authorization code is the mailbox password, and you can fill in the mailbox account password in the SaleSmartly system."},{"id":"1056","string_id":"9CWr7b","status":"1","parent_id":"1053","slug":"9CWr7b","order":"0","name":"Integrate with Facebook","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304051","add_time":"1679304051","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1056","content":"
\u2460 First, you need to authorize your Facebook account to the platform.<\/p>\n\n\n\n
<\/p>
\u2461 After logging in to your Facebook account, click \u201cContinue as (your account name)\u201d, check the homepage you need to bind, then click \u201cNext\u201d, select the operations that SaleSmartly can perform on the homepage (we recommend that you select \u201cYes\u201d for all of them). After the authorization is completed, click [OK] to jump back to the SaleSmartly system. See the following sample diagram.<\/p>\n\n\n\n
<\/p>\n\n\n
After integrating Facebook Messenger to Salesmartly, enable Messenger and post comments, and you\u2019re ready to start chatting.<\/p>\n\n\n\n
<\/p>
You can also edit the automation and choose which ones to associate to Messenger and home page comments.<\/p>\n\n\n\n
<\/p>","pure_content":"\u2460 First, you need to authorize your Facebook account to the platform.\n\n\n\n\u2461 After logging in to your Facebook account, click \u201cContinue as (your account name)\u201d, check the homepage you need to bind, then click \u201cNext\u201d, select the operations that SaleSmartly can perform on the homepage (we recommend that you select \u201cYes\u201d for all of them). After the authorization is completed, click [OK] to jump back to the SaleSmartly system. See the following sample diagram.\n\n\n\n\n\n\nAfter integrating Facebook Messenger to Salesmartly, enable Messenger and post comments, and you\u2019re ready to start chatting.\n\n\n\nYou can also edit the automation and choose which ones to associate to Messenger and home page comments.","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304051","update_time":"1679304302"},"pure_content":"\u2460 First, you need to authorize your Facebook account to the platform.\n\n\n\n\u2461 After logging in to your Facebook account, click \u201cContinue as (your account name)\u201d, check the homepage you need to bind, then"},{"id":"1057","string_id":"kD4E6u","status":"1","parent_id":"1053","slug":"kD4E6u","order":"0","name":"Integrate with Instagram","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304052","add_time":"1679304052","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1057","content":"
1.Integrate with Instagram<\/h2>\n\n\n\n(1) First, click Add Instagram Account (Note: If you don\u2019t have an Instagram account, you can go to Instagram Help Center<\/a> to reate Account).<\/strong><\/p>\n\n\n\n
<\/p>
(2) After logging in to your Facebook account, click Continue as (your account name) and check the Instagram business account that needs to be bound.<\/p>\n\n\n\n
(Note: In order to use Instagram automation, you\u2019ll need to make sure this account is a business or creator account; If your account has more than 500,000 followers, you must use a business account. If you\u2019re not sure how to switch Instagram to a business or creator account, you can check out the tutorial at the bottom of this document. \uff09<\/strong><\/p>\n\n\n\n
<\/p>
(3) Check the Facebook page associated with Instagram; If the Facebook page is not linked, the authorization will fail. To learn how to connect Instagram to Facebook, check out the official Instagram guidelines.<\/a><\/p>\n\n\n\n
<\/p>\n\n\n
(4) Select SaleSmartly to perform the operation (it is recommended to select all) and click Finish.<\/p>\n\n\n\n
<\/p>\n\n\n
(5) Click OK will return to the SaleSmartly background, you can refresh the page several times, after the background synchronizes the authorized Instagram account, click the \u201cEnable Account\u201d button, you can use this account to chat and send messages!<\/p>\n\n\n\n
<\/p>\n\n\n
Note: If you refresh multiple times, the SaleSmartly backend has not synchronized the Instagram account, and the account authorization may fail.<\/strong><\/p>\n\n\n\n
The reasons for failure can be as follows:<\/p>\n\n\n\n
(1) The Instagram account authorized by you is not a commercial account<\/p>\n\n\n\n
(2) Your Instagram account is not linked to your Facebook page<\/p>\n\n\n\n
If the authorization fails, please find the reason and reauthorize it.<\/strong><\/p>\n\n\n\n
2. How to switch your Instagram account to a business or creator account<\/h2>\n\n\n\n
\u2460 First, go to your account profile, click the \u201chamburger\u201d icon in the upper right corner of your profile.<\/p>\n\n\n\n
\u2461 Click on \u201cSettings\u201d > \u201cAccounts\u201d<\/p>\n\n\n\n
\u2462 Find the blue font \u201cGet a free professional account\u201d below and click.<\/p>\n\n\n\n
<\/p>","pure_content":"1.Integrate with Instagram\n\n\n\n(1) First, click Add Instagram Account (Note: If you don\u2019t have an Instagram account, you can go to Instagram Help Center to reate Account).\n\n\n\n(2) After logging in to your Facebook account, click Continue as (your account name) and check the Instagram business account that needs to be bound.\n\n\n\n(Note: In order to use Instagram automation, you\u2019ll need to make sure this account is a business or creator account; If your account has more than 500,000 followers, you must use a business account. If you\u2019re not sure how to switch Instagram to a business or creator account, you can check out the tutorial at the bottom of this document. \uff09\n\n\n\n(3) Check the Facebook page associated with Instagram; If the Facebook page is not linked, the authorization will fail. To learn how to connect Instagram to Facebook, check out the official Instagram guidelines.\n\n\n\n\n\n\n(4) Select SaleSmartly to perform the operation (it is recommended to select all) and click Finish.\n\n\n\n\n\n\n(5) Click OK will return to the SaleSmartly background, you can refresh the page several times, after the background synchronizes the authorized Instagram account, click the \u201cEnable Account\u201d button, you can use this account to chat and send messages!\n\n\n\n\n\n\nNote: If you refresh multiple times, the SaleSmartly backend has not synchronized the Instagram account, and the account authorization may fail.\n\n\n\nThe reasons for failure can be as follows:\n\n\n\n(1) The Instagram account authorized by you is not a commercial account\n\n\n\n(2) Your Instagram account is not linked to your Facebook page\n\n\n\nIf the authorization fails, please find the reason and reauthorize it.\n\n\n\n2. How to switch your Instagram account to a business or creator account\n\n\n\n\u2460 First, go to your account profile, click the \u201chamburger\u201d icon in the upper right corner of your profile.\n\n\n\n\u2461 Click on \u201cSettings\u201d > \u201cAccounts\u201d\n\n\n\n\u2462 Find the blue font \u201cGet a free professional account\u201d below and click.","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304052","update_time":"1679304306"},"pure_content":"1.Integrate with Instagram\n\n\n\n(1) First, click Add Instagram Account (Note: If you don\u2019t have an Instagram account, you can go to Instagram Help Center to reate Account).\n\n\n\n(2) After logging in to yo"},{"id":"1058","string_id":"doT9v4","status":"1","parent_id":"1053","slug":"doT9v4","order":"0","name":"Integrate with Telegram","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304052","add_time":"1679304052","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1058","content":"
Learn how Telegram bots are integrated into SaleSmartly so that you can manage your sessions uniformly.<\/p>\n\n\n\n
The integration steps are as follows:<\/p>\n\n\n\n
\u2460 After logging in to Telegram, search for \u2018BotFather\u2019 and enter the session window, click \u2018\/start\u2019 to start the session.<\/p>\n\n\n\n
\u2461 To obtain a new robot token, click \u2018\/newbot\u2019 and enter personal information according to the feedback, and then you can obtain a short link for chat (which can be shared with visitors to chat), and a token for managing short link sessions.<\/p>\n\n\n\n
\u2462 To obtain the existing robot token, click \u2018\/mybots\u2019 to obtain the list of existing robots, click the robot that manages the management session to obtain the corresponding short link and token<\/p>\n\n\n\n
\u2463 Integrate into SaleSmartly, log in to SaleSmartly, go to the \u2018Settings\u2019-\u2018Channel\u2019-\u2018Telegram\u2019 module, click \u2018Add Robot\u2019, paste the telegram token, and click OK to successfully integrate<\/p>\n\n\n\n
Note: We strongly recommend that you do not use the same token for different services, otherwise the bot will not work properly.<\/strong><\/p>\n\n\n\n
<\/p>
Integrate Telegram into Salesmartly, and after \u201cenable account\u201d, you can see chat information at [Online Chat].<\/p>\n\n\n\n
<\/p>","pure_content":"Learn how Telegram bots are integrated into SaleSmartly so that you can manage your sessions uniformly.\n\n\n\nThe integration steps are as follows:\n\n\n\n\u2460 After logging in to Telegram, search for \u2018BotFather\u2019 and enter the session window, click \u2018\/start\u2019 to start the session.\n\n\n\n\u2461 To obtain a new robot token, click \u2018\/newbot\u2019 and enter personal information according to the feedback, and then you can obtain a short link for chat (which can be shared with visitors to chat), and a token for managing short link sessions.\n\n\n\n\u2462 To obtain the existing robot token, click \u2018\/mybots\u2019 to obtain the list of existing robots, click the robot that manages the management session to obtain the corresponding short link and token\n\n\n\n\u2463 Integrate into SaleSmartly, log in to SaleSmartly, go to the \u2018Settings\u2019-\u2018Channel\u2019-\u2018Telegram\u2019 module, click \u2018Add Robot\u2019, paste the telegram token, and click OK to successfully integrate\n\n\n\nNote: We strongly recommend that you do not use the same token for different services, otherwise the bot will not work properly.\n\n\n\nIntegrate Telegram into Salesmartly, and after \u201cenable account\u201d, you can see chat information at [Online Chat].","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304052","update_time":"1679304308"},"pure_content":"Learn how Telegram bots are integrated into SaleSmartly so that you can manage your sessions uniformly.\n\n\n\nThe integration steps are as follows:\n\n\n\n\u2460 After logging in to Telegram, search for \u2018BotFathe"},{"id":"1059","string_id":"BbLyEI","status":"1","parent_id":"1053","slug":"BbLyEI","order":"0","name":"Integrate with WhatsApp","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304052","add_time":"1679304052","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1059","content":"
We offer two ways to integrate agencies: YCloud and Twilio. It is recommended that you use YCloud agents for faster access! The integration steps for each type of agency are described below.<\/p>\n\n\n\n
1. Integration agent YCloud commercial API number<\/h2>\n\n\n\n
Please register the YCloud backend first, add WABA\/ number through the YCloud backend, and then sync to SaleSmartly:https:\/\/www.ycloud.com\/console\/#\/entry\/register through the YCloud backend API.<\/p>\n\n\n\n
\uff081\uff09Log in to the background of YCloud<\/h3>\n\n\n\n
If you have registered a YCloud account, please log in first:https:\/\/www.ycloud.com\/console\/#\/entry\/login<\/a><\/p>\n\n\n\n
<\/p>
Open Verify-Getting started to view and copy the API Key.<\/p>\n\n\n\n
<\/p>
\uff082\uff09Fill in the API Key in the SaleSmartly backend<\/h3>\n\n\n\n
<\/p>
2.Integrated reseller Twilio commercial API number<\/h2>\n\n\n\n
\uff081\uff09<\/strong>Agents connect to WhatsApp Business API<\/h3>\n\n\n\n
Register and log in to the agent. After successfully purchasing a WhatsApp business number on the agent\u2019s website, the number can be connected to the WhatsApp business API normally.<\/p>\n\n\n\n
Currently SaleSmartly temporarily supports connecting through Twilio agents, so temporarily explain how Twilio buys and configures a WhatsApp business number.<\/p>\n\n\n\n
Twilio agent, register login to buy WhatsApp business number instructions:<\/p>\n\n\n\n
\u2460 Go to https:\/\/www.twilio.com\/<\/a> to register and log in.<\/p>\n\n\n\n
Because the Twilio process has changed a lot recently, you can refer to the official documentation. If you have not bought a number, the process is a bit troublesome. Consult us, and we will try our best to assist you.<\/mark> Refer to the following link: https:\/\/www.twilio.com\/docs\/whatsapp\/self-sign-up<\/a><\/p>\n\n\n\n
When the Twilio account is suspended, you need to reply to the message by email. Relevant guidelines:<\/strong><\/p>\n\n\n\n
\ud83d\udcceUser Review Process Considerations _0715.pdf<\/a><\/p>\n\n\n\n
\u2461 On the \u2018Phone Number\u2019-\u2018Buy a Number\u2019 page of the console, click Buy and follow the prompts to complete the purchase of the number.<\/p>\n\n\n\n
<\/p>\n\n\n
\u2462 After purchasing the number, set the number as the sender on the \u2018Messaging\u2019-\u2018Senders\u2019-\u2018WhatsApp Senders\u2019 page of the console.<\/p>\n\n\n\n
Click on New WhatsApp Sender, select the purchased number, and follow the instructions for other options.<\/li><\/ul>\n
<\/p>\n\n\n
After being added as a sender, it is displayed in the list.<\/li><\/ul>\n
<\/p>\n\n\n
\u2463 Now, you have completed the purchase of a WhatsApp business number connected to the business API.<\/p>\n\n\n\n
(2<\/strong>\uff09Integrated into SaleSmartly<\/h3>\n\n\n\n
\u2460 After logging in to SaleSmartly, on the \u2018Settings\u2019 \u2013 \u2018WhatsApp\u2019 page, click on \u2018Add WhatsApp Account\u2019, fill in according to the instructions and confirm to get the Webhook URL of the number, and copy the \u2018Webhook URL\u2019.<\/p>\n\n\n\n
Special Note:<\/strong> See below for access to Twilio information.<\/p>\n\n\n\n
<\/p>\n\n\n
<\/p>\n\n\n
How to get Twilio information<\/strong><\/p>\n\n\n\n
Account SID: Obtained from the general settings of account management<\/li><\/ul>\n
<\/p>\n\n\n
Authorization token: Obtained from API keys & tokens of account management.<\/li><\/ul>\n
<\/p>\n\n\n
\u2461 Just paste the \u2018Webhook URL\u2019 into the configuration of the agent (Twillo) sender, then you can send and receive messages from this WhatsApp number on SaleSmartly.<\/p>\n\n\n\n
On the \u2018WhatsApp senders\u2019 page, find the number added in SaleSmartly and click Edit Sender to edit it.<\/li><\/ul>\n
<\/p>\n\n\n
Select use webhooks, fill in the Webhook URL in Webhook URL for incoming messages, Status callback URL, and click Update WhatsApp Sender.<\/li><\/ul>\n
<\/p>","pure_content":"We offer two ways to integrate agencies: YCloud and Twilio. It is recommended that you use YCloud agents for faster access! The integration steps for each type of agency are described below.\n\n\n\n1. Integration agent YCloud commercial API number\n\n\n\nPlease register the YCloud backend first, add WABA\/ number through the YCloud backend, and then sync to SaleSmartly:https:\/\/www.ycloud.com\/console\/#\/entry\/register through the YCloud backend API.\n\n\n\n\uff081\uff09Log in to the background of YCloud\n\n\n\nIf you have registered a YCloud account, please log in first:https:\/\/www.ycloud.com\/console\/#\/entry\/login\n\n\n\nOpen Verify-Getting started to view and copy the API Key.\n\n\n\n\uff082\uff09Fill in the API Key in the SaleSmartly backend\n\n\n\n2.Integrated reseller Twilio commercial API number\n\n\n\n\uff081\uff09Agents connect to WhatsApp Business API\n\n\n\nRegister and log in to the agent. After successfully purchasing a WhatsApp business number on the agent\u2019s website, the number can be connected to the WhatsApp business API normally.\n\n\n\nCurrently SaleSmartly temporarily supports connecting through Twilio agents, so temporarily explain how Twilio buys and configures a WhatsApp business number.\n\n\n\nTwilio agent, register login to buy WhatsApp business number instructions:\n\n\n\n\u2460 Go to https:\/\/www.twilio.com\/ to register and log in.\n\n\n\nBecause the Twilio process has changed a lot recently, you can refer to the official documentation. If you have not bought a number, the process is a bit troublesome. Consult us, and we will try our best to assist you. Refer to the following link: https:\/\/www.twilio.com\/docs\/whatsapp\/self-sign-up\n\n\n\nWhen the Twilio account is suspended, you need to reply to the message by email. Relevant guidelines:\n\n\n\n\ud83d\udcceUser Review Process Considerations _0715.pdf\n\n\n\n\u2461 On the \u2018Phone Number\u2019-\u2018Buy a Number\u2019 page of the console, click Buy and follow the prompts to complete the purchase of the number.\n\n\n\n\n\n\n\u2462 After purchasing the number, set the number as the sender on the \u2018Messaging\u2019-\u2018Senders\u2019-\u2018WhatsApp Senders\u2019 page of the console.\n\n\n\nClick on New WhatsApp Sender, select the purchased number, and follow the instructions for other options.\n\n\n\nAfter being added as a sender, it is displayed in the list.\n\n\n\n\u2463 Now, you have completed the purchase of a WhatsApp business number connected to the business API.\n\n\n\n(2\uff09Integrated into SaleSmartly\n\n\n\n\u2460 After logging in to SaleSmartly, on the \u2018Settings\u2019 \u2013 \u2018WhatsApp\u2019 page, click on \u2018Add WhatsApp Account\u2019, fill in according to the instructions and confirm to get the Webhook URL of the number, and copy the \u2018Webhook URL\u2019.\n\n\n\nSpecial Note: See below for access to Twilio information.\n\n\n\n\n\n\n\n\n\nHow to get Twilio information\n\n\n\nAccount SID: Obtained from the general settings of account management\n\n\n\nAuthorization token: Obtained from API keys & tokens of account management.\n\n\n\n\u2461 Just paste the \u2018Webhook URL\u2019 into the configuration of the agent (Twillo) sender, then you can send and receive messages from this WhatsApp number on SaleSmartly.\n\n\n\nOn the \u2018WhatsApp senders\u2019 page, find the number added in SaleSmartly and click Edit Sender to edit it.\n\n\n\nSelect use webhooks, fill in the Webhook URL in Webhook URL for incoming messages, Status callback URL, and click Update WhatsApp Sender.","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304052","update_time":"1679304316"},"pure_content":"We offer two ways to integrate agencies: YCloud and Twilio. It is recommended that you use YCloud agents for faster access! The integration steps for each type of agency are described below.\n\n\n\n1. Int"},{"id":"1060","string_id":"653x9u","status":"1","parent_id":"1053","slug":"653x9u","order":"0","name":"Integrate with LINE","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304052","add_time":"1679304052","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1060","content":"
Below you will learn how to integrate Line in SaleSmartly.<\/p>\n\n\n\n
1. Go to the official Line account background<\/h2>\n\n\n\n
Go to the LINE Official Account Management page, select the LINE account, and go to the Manage page.<\/p>\n\n\n\n
<\/p>
2. Create a Messaging API channel<\/h2>\n\n\n\n
(1) In Line Official Account Manager (that is, the management background), click \u201cSettings\u201d to enter the \u201cSettings\u201d page.<\/p>\n\n\n\n
<\/p>
(2) Under the \u201cSettings\u201d module, click \u201cMessaging API\u201d, and then click \u201cEnable Messaging API\u201d<\/p>\n\n\n\n
<\/p>
(3) Create a \u201cService Provider\u201d, enter any name or LINE official account name (without affecting subsequent operations), and click Agree.<\/p>\n\n\n\n
<\/p>\n\n\n
(4) Privacy Policy and Terms of Service and confirm activation<\/p>\n\n\n\n
The privacy policy and terms of service URL can be left blank, and you can click \u201cOK\u201d directly.<\/li>
If necessary, you can fill in the privacy policy and terms of service website.<\/li>
Confirm the account name and service provider name and click \u201cOK\u201d.<\/li><\/ul>
<\/p>
3. Integrate Line into SaleSmartly<\/h2>\n\n\n\n
(1)Enter Channel ID & Channel Secret<\/p>\n\n\n\n
The Messaging API profile appears on the LINE official account management page, click \u201cCopy\u201d to paste the Channel ID into SaleSmartly.<\/li>
Click \u201cCopy\u201d to paste the Channel Secret into SaleSmartly.<\/li><\/ul>
<\/p>
(2) Change the response mode<\/p>\n\n\n\n
Click [Response Setting] in the left column of the LINE Official Account Management page to turn on the \u201cWebhook\u201d button.<\/li>
Turn off \u201cWelcome Message to Join Friends\u201d and \u201cResponse Time\u201d to avoid duplication with messages set in the SaleSmartly background.<\/li><\/ul>
<\/p>
(3) Go to LINE Developers and open Webhook<\/p>\n\n\n\n
Click https:\/\/developers.line.biz\/console\/<\/a> to go to the LINE Developers page, scroll down to find Use webhook, and click Open.<\/li>
Reorganize the page and confirm that the Use webhook switch is turned on in green.<\/li><\/ul>\n
<\/p>","pure_content":"Below you will learn how to integrate Line in SaleSmartly.\n\n\n\n1. Go to the official Line account background\n\n\n\nGo to the LINE Official Account Management page, select the LINE account, and go to the Manage page.\n\n\n\n2. Create a Messaging API channel\n\n\n\n(1) In Line Official Account Manager (that is, the management background), click \u201cSettings\u201d to enter the \u201cSettings\u201d page.\n\n\n\n(2) Under the \u201cSettings\u201d module, click \u201cMessaging API\u201d, and then click \u201cEnable Messaging API\u201d\n\n\n\n(3) Create a \u201cService Provider\u201d, enter any name or LINE official account name (without affecting subsequent operations), and click Agree.\n\n\n\n\n\n\n(4) Privacy Policy and Terms of Service and confirm activation\n\n\n\nThe privacy policy and terms of service URL can be left blank, and you can click \u201cOK\u201d directly.If necessary, you can fill in the privacy policy and terms of service website.Confirm the account name and service provider name and click \u201cOK\u201d.3. Integrate Line into SaleSmartly\n\n\n\n(1)Enter Channel ID & Channel Secret\n\n\n\nThe Messaging API profile appears on the LINE official account management page, click \u201cCopy\u201d to paste the Channel ID into SaleSmartly.Click \u201cCopy\u201d to paste the Channel Secret into SaleSmartly.(2) Change the response mode\n\n\n\n Click [Response Setting] in the left column of the LINE Official Account Management page to turn on the \u201cWebhook\u201d button.Turn off \u201cWelcome Message to Join Friends\u201d and \u201cResponse Time\u201d to avoid duplication with messages set in the SaleSmartly background.(3) Go to LINE Developers and open Webhook\n\n\n\nClick https:\/\/developers.line.biz\/console\/ to go to the LINE Developers page, scroll down to find Use webhook, and click Open.Reorganize the page and confirm that the Use webhook switch is turned on in green.","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304052","update_time":"1679304322"},"pure_content":"Below you will learn how to integrate Line in SaleSmartly.\n\n\n\n1. Go to the official Line account background\n\n\n\nGo to the LINE Official Account Management page, select the LINE account, and go to the M"},{"id":"1061","string_id":"OjpiLU","status":"1","parent_id":"1053","slug":"OjpiLU","order":"0","name":"How chat plugins integrate LINE","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304053","add_time":"1679304053","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1061","content":"
Here you will learn how to integrate Line entry within SaleSmartly<\/p>\n\n\n\n
This article mainly elaborates:<\/p>\n\n\n\n
How to create an official Line account<\/strong><\/li>
How to create an official Line account<\/strong><\/li>
How to create a Login channel<\/strong><\/strong><\/li>
How to integrate into the plugin Line entry<\/strong><\/li><\/ul>
(Please create Line\u2019s Login channel and Messaging API channel under the same Providers; creating a Line official account means creating a new account, which is similar in nature to the WeChat official account)<\/p>\n\n\n\n
Note: Only the official Line account can be integrated into the plugin entry<\/p>\n\n\n\n
1. Create Line official account<\/h2>\n\n\n\n
\u2460 Please open the Line official account management background:https:\/\/manager.line.biz\/<\/a><\/p>\n\n\n\n
\u2461If there is no Line official account, select \u201cCreate an anccount\u201d to create an official account (if you already have an official account, you can directly enter the official account management background, refer to step 4)<\/p>\n\n\n\n
\u2462 Select Line account or email to register<\/p>\n\n\n\n
<\/p>\n\n\n
\u2463 After the registration is complete, log in to the official account management page and click \u201ccreate new\u201d to start creating. (If it has been created, click the corresponding account to enter the official account)<\/p>\n\n\n\n
Enter the creation page and fill in the relevant information. After filling in, the official account is created. Click \u201cGo to LINE Official Account Manager\u201d to enter the official account management background (ie Line Official Account Manager).<\/p>\n\n\n\n
<\/p>\n\n\n
<\/p>\n\n\n
<\/p>\n\n\n\n
2. Create a Messaging API channel<\/h2>\n\n\n\n
\u2460 In the Line Official Account Manager (that is, the management background), click \u201cSettings\u201d to enter the \u201cSettings\u201d page.<\/p>\n\n\n\n
<\/p>
\u2461Under the \u201cSettings\u201d module, click \u201cMessaging API\u201d, then \u201cEnable Messaging API\u201d<\/p>\n\n\n\n
<\/p>
\u2462After clicking \u201cEnable Messaging API\u201d, fill in the developer information.<\/p>\n\n\n\n
<\/p>
\u2463Then please select Provider (if there is no existing Provider, please select Generate New Provider). In this step, the Messaging API Channel will be automatically generated under the Provider.<\/p>\n\n\n\n
<\/p>
\u2464 Click the link https:\/\/developers.line.biz\/console\/<\/a>, go to the console, click the Messaging API created under the existing Providers, and enter the management page.<\/p>\n\n\n\n
<\/p>
\u2465 Set Messaging channel<\/p>\n\n\n\n
1) On the Messaging channel management page, click \u201cLINE Official Account Manager\u201d in \u201cBasic settings\u201d to start setting.<\/p>\n\n\n\n
<\/p>
2) Go to the settings page, click to enter the \u201cResponse settings\u201d module, set \u201cResponse mode\u201d to Bot, \u201cGreeting message\u201d to Disabled, and \u201cWebhooks\u201d to Enabled.<\/p>\n\n\n\n
<\/p>
3. Integrate Line to SaleSmartly<\/strong><\/h2>\n\n\n\n
\u2460In the SaleSmartly background, click \u201cSettings\u201d, select Line, select \u201cAdd Line\u201d.<\/p>\n\n\n\n
<\/p>
\u2461 On the messaging API channel management page, select \u201cbasic settings\u201d, copy \u201cchannel ID\u201d and \u201cchannel secret\u201d, and fill in the salesmartly background.<\/p>\n\n\n\n
<\/p>
<\/p>
\u2462 Click to enter the \u201cMessaging API\u201d module and toggle the \u201cUse webhook\u201d switch to on<\/p>\n\n\n\n
(Note: This button will only appear after the SaleSmartly is bound to be turned on)<\/strong><\/p>\n\n\n\n
<\/p>
4. Create Login channel of Line<\/h2>\n\n\n\n1\u3001Go to Line\u2019s developer platform ttps:\/\/developers.line.biz\/<\/a>\uff0cLog in to your Line account.<\/p>\n\n\n\n
2\u3001go to console https:\/\/developers.line.biz\/console\/<\/a> \uff0cCreate a login channel under the existing Providers, click \u201cCreate a LINE login channel\u201d to start creating (Make sure the Login channel and Messaging API channel are under the same Providers).<\/p>\n\n\n\n\n\n\n\n
<\/p>\n\n\n
3\u3001When creating a channel, the Channel name can be customized according to your needs, the App type selects \u201cWeb app\u201d, and the rest of the required information is filled in. Click Finish to create, and you will automatically enter the channel management page.<\/p>\n\n\n\n
4\u3001In the LIFF section, click to create a LIFF app, when creating:<\/p>\n\n\n\n
LIFF app name can be customized according to your needs<\/strong><\/li>
Size select \u201cFull\u201d<\/strong><\/li>
Endpoint URL\uff08<\/strong>https:\/\/api.salesmartly.com\/client\/line\/auth-redirect<\/a>\uff09Copy and fill from the Salesmartly backend (see below).<\/li>
Scopes <\/strong> select profile\u3001openid\u548cchat_message.write<\/li>
Bot link feature<\/strong> select On (Normal)<\/li>
Scan QR switch is on<\/li><\/ul>\n
<\/p>\n\n\n
5\u3001In the channel management page \u2013 LINE Login section, Callback URL\uff08 https:\/\/api.salesmartly.com\/client\/line\/callback<\/a>\uff09copied from Salesmartly backend and filled in (see below)<\/p>\n\n\n\n
<\/p>\n\n\n
6\u3001In the channel management page, click \u201cDeveloping\u201d, and select \u201cPublish\u201d in the pop-up window \u201cPublish this channel?\u201d.<\/p>\n\n\n\n
<\/p>\n\n\n
<\/p>\n\n\n
7\u3001In the background of SaleSmartly, to integrate the plugin Line entry, please select the desired integrated plugin, enter the plugin editing page-integration\/installation-open the Line entry-click to integrate.<\/p>\n\n\n\n
<\/p>\n\n\n
<\/p>\n\n\n
<\/p>\n\n\n
8\u3001In the channel management page-Basic settings section, copy the channel ID and channel secret (visible by sliding down the same page) to fill in the Salesmartly background; in the LIFF section, copy the Liff Id and fill in the Salesmartly background.<\/p>\n\n\n\n
<\/p>\n\n\n
<\/p>
<\/p>
9\u3001Associate the Messaging API Channel section, select \u201cExisting Messaging Channel\u201d for the association method, and select the existing channel.<\/p>\n\n\n\n
<\/p>","pure_content":"Here you will learn how to integrate Line entry within SaleSmartly\n\n\n\nThis article mainly elaborates:\n\n\n\nHow to create an official Line accountHow to create an official Line accountHow to create a Login channelHow to integrate into the plugin Line entry(Please create Line\u2019s Login channel and Messaging API channel under the same Providers; creating a Line official account means creating a new account, which is similar in nature to the WeChat official account)\n\n\n\nNote: Only the official Line account can be integrated into the plugin entry\n\n\n\n1. Create Line official account\n\n\n\n\u2460 Please open the Line official account management background:https:\/\/manager.line.biz\/\n\n\n\n\u2461If there is no Line official account, select \u201cCreate an anccount\u201d to create an official account (if you already have an official account, you can directly enter the official account management background, refer to step 4)\n\n\n\n\u2462 Select Line account or email to register\n\n\n\n\n\n\n\u2463 After the registration is complete, log in to the official account management page and click \u201ccreate new\u201d to start creating. (If it has been created, click the corresponding account to enter the official account)\n\n\n\nEnter the creation page and fill in the relevant information. After filling in, the official account is created. Click \u201cGo to LINE Official Account Manager\u201d to enter the official account management background (ie Line Official Account Manager).\n\n\n\n\n\n\n\n\n\n\n\n\n\n2. Create a Messaging API channel\n\n\n\n\u2460 In the Line Official Account Manager (that is, the management background), click \u201cSettings\u201d to enter the \u201cSettings\u201d page.\n\n\n\n\u2461Under the \u201cSettings\u201d module, click \u201cMessaging API\u201d, then \u201cEnable Messaging API\u201d\n\n\n\n\u2462After clicking \u201cEnable Messaging API\u201d, fill in the developer information.\n\n\n\n\u2463Then please select Provider (if there is no existing Provider, please select Generate New Provider). In this step, the Messaging API Channel will be automatically generated under the Provider.\n\n\n\n\u2464 Click the linkhttps:\/\/developers.line.biz\/console\/, go to the console, click the Messaging API created under the existing Providers, and enter the management page.\n\n\n\n\u2465 Set Messaging channel\n\n\n\n1) On the Messaging channel management page, click \u201cLINE Official Account Manager\u201d in \u201cBasic settings\u201d to start setting.\n\n\n\n2) Go to the settings page, click to enter the \u201cResponse settings\u201d module, set \u201cResponse mode\u201d to Bot, \u201cGreeting message\u201d to Disabled, and \u201cWebhooks\u201d to Enabled.\n\n\n\n3. Integrate Line to SaleSmartly\n\n\n\n\u2460In the SaleSmartly background, click \u201cSettings\u201d, select Line, select \u201cAdd Line\u201d.\n\n\n\n\u2461 On the messaging API channel management page, select \u201cbasic settings\u201d, copy \u201cchannel ID\u201d and \u201cchannel secret\u201d, and fill in the salesmartly background.\n\n\n\n\u2462 Click to enter the \u201cMessaging API\u201d module and toggle the \u201cUse webhook\u201d switch to on\n\n\n\n(Note: This button will only appear after the SaleSmartly is bound to be turned on)\n\n\n\n4. Create Login channel of Line\n\n\n\n1\u3001Go to Line\u2019s developer platformttps:\/\/developers.line.biz\/\uff0cLog in to your Line account.\n\n\n\n2\u3001go to console https:\/\/developers.line.biz\/console\/ \uff0cCreate a login channel under the existing Providers, click \u201cCreate a LINE login channel\u201d to start creating (Make sure the Login channel and Messaging API channel are under the same Providers).\n\n\n\n\n\n\n\n\n\n\n3\u3001When creating a channel, the Channel name can be customized according to your needs, the App type selects \u201cWeb app\u201d, and the rest of the required information is filled in. Click Finish to create, and you will automatically enter the channel management page.\n\n\n\n4\u3001In the LIFF section, click to create a LIFF app, when creating:\n\n\n\nLIFF app name can be customized according to your needsSize select \u201cFull\u201dEndpoint URL\uff08https:\/\/api.salesmartly.com\/client\/line\/auth-redirect\uff09Copy and fill from the Salesmartly backend (see below).Scopes select profile\u3001openid\u548cchat_message.writeBot link feature select On (Normal)Scan QR switch is on\n\n\n\n5\u3001In the channel management page \u2013 LINE Login section, Callback URL\uff08https:\/\/api.salesmartly.com\/client\/line\/callback\uff09copied from Salesmartly backend and filled in (see below)\n\n\n\n\n\n\n6\u3001In the channel management page, click \u201cDeveloping\u201d, and select \u201cPublish\u201d in the pop-up window \u201cPublish this channel?\u201d.\n\n\n\n\n\n\n\n\n\n7\u3001In the background of SaleSmartly, to integrate the plugin Line entry, please select the desired integrated plugin, enter the plugin editing page-integration\/installation-open the Line entry-click to integrate.\n\n\n\n\n\n\n\n\n\n\n\n\n8\u3001In the channel management page-Basic settings section, copy the channel ID and channel secret (visible by sliding down the same page) to fill in the Salesmartly background; in the LIFF section, copy the Liff Id and fill in the Salesmartly background.\n\n\n\n\n\n\n9\u3001Associate the Messaging API Channel section, select \u201cExisting Messaging Channel\u201d for the association method, and select the existing channel.","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304053","update_time":"1679304340"},"pure_content":"Here you will learn how to integrate Line entry within SaleSmartly\n\n\n\nThis article mainly elaborates:\n\n\n\nHow to create an official Line accountHow to create an official Line accountHow to create a Log"},{"id":"1062","string_id":"hkILsC","status":"1","parent_id":"1053","slug":"hkILsC","order":"0","name":"Integrate with Slack","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304053","add_time":"1679304053","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1062","content":"
Here you will learn how to authorize your Slack account to the SaleSmartly system. The integration steps are as follows:<\/p>\n\n\n\n
\u2460 Click \u201cAuthorized Account\u201d to jump to the Slack system.<\/p>\n\n\n\n
\u2461 Go to the Slack page, enter the existing workspace, and click Continue.<\/p>\n\n\n\n
\u2462 Select\/enter your Slack account and log in.<\/p>\n\n\n\n
\u2463 After logging in, go to the authorization page, click Allow to complete the authorization.<\/p>\n\n\n\n
<\/p>
After the authorization is successful, it will automatically jump to the Salesmartly background, and you can start chatting.<\/p>\n\n\n\n
<\/p>","pure_content":"Here you will learn how to authorize your Slack account to the SaleSmartly system. The integration steps are as follows:\n\n\n\n\u2460 Click \u201cAuthorized Account\u201d to jump to the Slack system.\n\n\n\n\u2461 Go to the Slack page, enter the existing workspace, and click Continue.\n\n\n\n\u2462 Select\/enter your Slack account and log in.\n\n\n\n\u2463 After logging in, go to the authorization page, click Allow to complete the authorization.\n\n\n\nAfter the authorization is successful, it will automatically jump to the Salesmartly background, and you can start chatting.","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304053","update_time":"1679304342"},"pure_content":"Here you will learn how to authorize your Slack account to the SaleSmartly system. The integration steps are as follows:\n\n\n\n\u2460 Click \u201cAuthorized Account\u201d to jump to the Slack system.\n\n\n\n\u2461 Go to the Sla"},{"id":"1063","string_id":"xq2pCq","status":"1","parent_id":"1053","slug":"xq2pCq","order":"0","name":"Integrate with Email","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304053","add_time":"1679304053","update_time":"1730288991","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1034\"]","content":{"content_id":"1063","content":"
Below you will learn how to manage email messages within SaleSmartly, the steps are as follows:<\/p>\n\n\n\n
\u2460 Click [Add Email]<\/strong><\/p>\n\n\n\n
<\/p>
\u2461 Fill in the email information. After selecting the email type, the address, port, and encryption method of the receiving\/sending server will be automatically filled in (if you have changed it yourself, you need to fill in manually)<\/p>\n\n\n\n
Acquisition code tutorial: https:\/\/help.salesmartly.com\/?p=685<\/a><\/p>\n\n\n\n
\u2462 Check the mailbox folders to be synchronized (the checked folders will be synchronized to the system), and click [OK].<\/p>\n\n\n\n
Note: If you change the password or authorization code and the connection fails, you cannot send emails and synchronize folders at this time. You need to click [Edit] to update the password or authorization code.<\/strong><\/p>\n\n\n\n
<\/p>
Integrate Email into SaleSmartly, after \u201cEnable Email\u201d, you can see your email chat information at [Online Chat].<\/p>\n\n\n\n
<\/p>","pure_content":"Below you will learn how to manage email messages within SaleSmartly, the steps are as follows:\n\n\n\n\u2460 Click [Add Email]\n\n\n\n\u2461 Fill in the email information. After selecting the email type, the address, port, and encryption method of the receiving\/sending server will be automatically filled in (if you have changed it yourself, you need to fill in manually)\n\n\n\nAcquisition code tutorial: https:\/\/help.salesmartly.com\/?p=685\n\n\n\n\u2462 Check the mailbox folders to be synchronized (the checked folders will be synchronized to the system), and click [OK].\n\n\n\nNote: If you change the password or authorization code and the connection fails, you cannot send emails and synchronize folders at this time. You need to click [Edit] to update the password or authorization code.\n\n\n\nIntegrate Email into SaleSmartly, after \u201cEnable Email\u201d, you can see your email chat information at [Online Chat].","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304053","update_time":"1679304344"},"pure_content":"Below you will learn how to manage email messages within SaleSmartly, the steps are as follows:\n\n\n\n\u2460 Click [Add Email]\n\n\n\n\u2461 Fill in the email information. After selecting the email type, the address,"}],"content":{"icon":"","desc":"","content_id":"1053","add_time":"1679304050","update_time":"1679304050","content":"","is_traffic_less":"0","file_type":""},"hot_list":[],"user_read_num":"0","is_auth":"0"},"msg":"Success","code":200}

2.Integrated reseller Twilio commercial API number<\/h2>\n\n\n\n

1. Go to the official Line account background<\/h2>\n\n\n\nGo to the LINE Official Account Management page, select the LINE account, and go to the Manage page.<\/p>\n\n\n\n<\/p>

1. Go to the official Line account background<\/h2>\n\n\n\n
Go to the LINE Official Account Management page, select the LINE account, and go to the Manage page.<\/p>\n\n\n\n
<\/p>