{"data":{"id":"1068","string_id":"PhSbFD","status":"1","parent_id":"0","slug":"PhSbFD","order":"8","name":"06 Campaigns","type":"1","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","author":"","published_time":"1679304055","add_time":"1679304055","update_time":"1730288994","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","tags":[],"child":[{"id":"1069","string_id":"TBT9Xz","status":"1","parent_id":"1068","slug":"TBT9Xz","order":"0","name":"Message Broadcast\uff08WhatsApp mass messaging\uff09","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304056","add_time":"1679304056","update_time":"1730288994","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1068\"]","content":{"content_id":"1069","content":"

1. Introduction<\/h1>\n\n\n\n
In this function, you can send mass messages to WhatsApp users, and support sending message templates to customers on WhatsApp channels with a conversation time of more than 24 hours. After sending the message template, you can also view the data about the number of people scheduled to send, the number of people who have been sent, the number of people who have successfully sent, and the number of people who have failed to send, and view the details of scheduled sending.<\/p>\n\n\n\n
Note: It is recommended to send 100 messages per platform number per day.<\/strong><\/p>\n\n\n\n

2. Instruction<\/h1>\n\n\n\n
2.1 Create broadcast<\/h2>\n\n\n\n
Click \u201cCreate Broadcast\u201d at [Campaigns] \u2013 [Message Broadcast], select the channel \u201cWhatsApp\u201d, and click \u201cOK\u201d.<\/p>\n\n\n\n
<\/p>\n\n\n
Fill in the name of the broadcast plan, click \u201cFilter\u201d broadcast audience, select the customers who need to broadcast, and click \u201cconfirm the filtering\u201d after checking.Note: If you do not have a broadcast audience, you can import it in [Customer Management] \u2013 [Customer List].<\/strong><\/p>\n\n\n\n
<\/p>
Click \u201cChoose a Template\u201d in the sending content, select \u201cInsert System Variable\u201d, and click \u201cConfirm\u201d after completion to complete the message group sending.Note: You can enter a number for testing before sending a group message.<\/strong><\/p>\n\n\n\n
<\/p>\n\n\n
2.2 View message broadcast effect<\/h2>\n\n\n\n
After sending a message broadcast, you can view the effect of the broadcast at [Marketing Center] \u2013 [Message Broadcast], such as the number of people scheduled to send, the number of successful people, delivery rate and other data, so that the merchant can clearly grasp the sending effect of each message broadcast. , so that every broadcast can be traced, help merchants quickly gain insight into the effect of news broadcast marketing, constantly iterate broadcast content, and improve marketing conversion efficiency.<\/p>\n\n\n\n
<\/p>
Click Insights in a broadcast plan to view the delivery performance of a single plan, as well as view the following information:\u2460 Basic information: record the broadcast plan configuration information, preview and view the original broadcast content.<\/p>\n\n\n\n
<\/p>
\u2461Sending effect: Click this area to see the details and effects of message broadcasting. For example, if you click the \u201cNumber of people scheduled to be sent\u201d area, the merchant can see the original planned sending status of the message broadcast. If you click the \u201cnumber of people sent\u201d area, and the merchant can see the specific situation of the message broadcast sent and the proportion sent, and check whether there is a difference from the original planned number of people sent.<\/p>\n\n\n\n
<\/p>
\u2462Click to view the conversation:<\/p>\n\n\n\n
<\/p>
3. Frequently Asked Questions<\/h1>\n\n\n\n
Q: When I checked the customer, I clearly checked the box next to \u201cName\u201d and selected the customer, but when I exported the customer information, there were only 20 pieces of customer information, not all customer information?A: If you want to check all customers, you can click \u201cCheck all XX customers\u201d at the bottom to check all customers. Checking the box next to \u201cName\u201d only selects all customers on a page, not all customers. The detailed selection function description is as follows:\u2460 If you only need to select a small number of specific customers, you can directly check the [check box next to the user\u2019s name];\u2461 If you need to select customers on a certain page, please check the [check box next to \u201cName\u201d]; \u2462 If you need to select all customer information, click [Check all XX customers] at the bottom.<\/p>\n\n\n\n
<\/p>","pure_content":"1. Introduction\n\n\n\nIn this function, you can send mass messages to WhatsApp users, and support sending message templates to customers on WhatsApp channels with a conversation time of more than 24 hours. After sending the message template, you can also view the data about the number of people scheduled to send, the number of people who have been sent, the number of people who have successfully sent, and the number of people who have failed to send, and view the details of scheduled sending.\n\n\n\nNote: It is recommended to send 100 messages per platform number per day.\n\n\n\n2. Instruction\n\n\n\n2.1 Create broadcast\n\n\n\nClick \u201cCreate Broadcast\u201d at [Campaigns] \u2013 [Message Broadcast], select the channel \u201cWhatsApp\u201d, and click \u201cOK\u201d.\n\n\n\n\n\n\nFill in the name of the broadcast plan, click \u201cFilter\u201d broadcast audience, select the customers who need to broadcast, and click \u201cconfirm the filtering\u201d after checking.Note: If you do not have a broadcast audience, you can import it in [Customer Management] \u2013 [Customer List].\n\n\n\nClick \u201cChoose a Template\u201d in the sending content, select \u201cInsert System Variable\u201d, and click \u201cConfirm\u201d after completion to complete the message group sending.Note: You can enter a number for testing before sending a group message.\n\n\n\n\n\n\n2.2 View message broadcast effect\n\n\n\nAfter sending a message broadcast, you can view the effect of the broadcast at [Marketing Center] \u2013 [Message Broadcast], such as the number of people scheduled to send, the number of successful people, delivery rate and other data, so that the merchant can clearly grasp the sending effect of each message broadcast. , so that every broadcast can be traced, help merchants quickly gain insight into the effect of news broadcast marketing, constantly iterate broadcast content, and improve marketing conversion efficiency.\n\n\n\nClick Insights in a broadcast plan to view the delivery performance of a single plan, as well as view the following information:\u2460 Basic information: record the broadcast plan configuration information, preview and view the original broadcast content.\n\n\n\n\u2461Sending effect: Click this area to see the details and effects of message broadcasting. For example, if you click the \u201cNumber of people scheduled to be sent\u201d area, the merchant can see the original planned sending status of the message broadcast. If you click the \u201cnumber of people sent\u201d area, and the merchant can see the specific situation of the message broadcast sent and the proportion sent, and check whether there is a difference from the original planned number of people sent.\n\n\n\n\u2462Click to view the conversation:\n\n\n\n3. Frequently Asked Questions\n\n\n\nQ: When I checked the customer, I clearly checked the box next to \u201cName\u201d and selected the customer, but when I exported the customer information, there were only 20 pieces of customer information, not all customer information?A: If you want to check all customers, you can click \u201cCheck all XX customers\u201d at the bottom to check all customers. Checking the box next to \u201cName\u201d only selects all customers on a page, not all customers. The detailed selection function description is as follows:\u2460 If you only need to select a small number of specific customers, you can directly check the [check box next to the user\u2019s name];\u2461 If you need to select customers on a certain page, please check the [check box next to \u201cName\u201d]; \u2462 If you need to select all customer information, click [Check all XX customers] at the bottom.","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304056","update_time":"1679304408"},"pure_content":"1. Introduction\n\n\n\nIn this function, you can send mass messages to WhatsApp users, and support sending message templates to customers on WhatsApp channels with a conversation time of more than 24 hour"},{"id":"1070","string_id":"U9Vdms","status":"1","parent_id":"1068","slug":"U9Vdms","order":"0","name":"E-mail","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1679304056","add_time":"1679304056","update_time":"1730288994","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","file_type":"","auth_id":"[\"1068\"]","content":{"content_id":"1070","content":"
1. Introduction<\/h1>\n\n\n\n
In this function, you can send marketing emails to your target groups of customers and see the effect after sending emails. In addition, there are rich foreign trade email templates for you to choose from, so it is convenient for you to send emails to your customers in different scenarios.<\/p>\n\n\n\n
2. Instruction<\/h1>\n\n\n\n
2.1 Create a mass mailing plan<\/h2>\n\n\n\n
Click \u201cCreate Plan\u201d at [ Campaigns ] \u2013 [ E-mail ]<\/p>\n\n\n\n
After clicking \u201cCreate Plan\u201d, the steps to set up the email are as follows.<\/p>\n\n\n\n
Step 1. Email settings: fill in the mass email plan name, email title, select target customers and email template<\/p>\n\n\n\n
<\/p>
Step 2. Content editor: You can set the appearance and content of emails, and click \u201cPreview\u201d to view the setting effect after setting.<\/p>\n\n\n\n
<\/p>
Step 3. Sending settings: fill in sender name, sender email, sending time, etc. After setting, click \u201cCreate and execute\u201d to start sending emails to customers.<\/p>\n\n\n\n
<\/p>
2.2 View Results of Your Plans<\/h2>\n\n\n\n
After sending emails, you can check the effect of the plan at [Marketing Center] \u2013 [Mass Mailing], see the status of sending, number of sending, number of successful sending, number of independent openings, number of orders placed, etc., so that the boss can clearly grasp the reaching effect of each email plan and make every good email traceable, helping merchants quickly gain insight into the effect of email marketing, constantly iterate email content and improve marketing conversion efficiency.<\/p>\n\n\n\n
<\/p>
Click on the \u201cNumber of Dispatches\u201d in the plan or on \u201cInsights\u201d to see the results of individual plan dispatches and to view the following information.<\/p>\n\n\n\n
\u2460 Basic information: Record email plan configuration information, preview view original email content.\u2461 Transaction data: overall transaction data statistics, realize the attribution of order data generated by opening independent site stores through emails.\u2462 Email funnel conversion: Through the whole chain of data conversion funnel of sending emails, delivering, opening, clicking and purchasing, at a glance.\u2463 Customer behavior analysis: intuitively present the behavior data of incoming users such as opening, clicking, purchasing, unsubscribing and reporting spam.\u2464 Sending details: list the sending records of all emails of each plan, which can be quickly filtered according to email status and customer behavior, and support exporting to Excel for secondary data processing.\u2465 Order details: Summarize all order records brought by emails, and support exporting.<\/p>\n\n\n\n
<\/p>
Click to view the content of the sent email:<\/p>\n\n\n\n
<\/p>
2.3 Other operations<\/h2>\n\n\n\n
After creating a plan, you can gain insight into the data, copy the plan, and save drafts.<\/p>\n\n\n\n
\u2460 Insight: Support to view email plan details and mass mailing data, including conversion effect, delivery details and order details, etc.\u2461 Copy: directly reuse the configuration and email content\/style of existing plans to quickly create new email plans. You can reuse old templates without editing from scratch.\u2462 Save draft: When you edit email plan, you can save it as draft, so that you can continue to improve it next time.<\/p>\n\n\n\n
<\/p>
2.4 Email Templates<\/h2>\n\n\n\n
You can see the email templates at [Campaigns]-[E-mail]-[Email Template Library], and you can choose a template according to your needs.<\/p>\n\n\n\n
<\/p>
3. Frequently Asked Questions<\/h1>\n\n\n\n
1\uff09 Q\uff1aWhen I was editing the email content, I found a setting of \u201cMerge Tags\u201d, what is this function?<\/p>\n\n\n\n
A\uff1aWhen you edit the email content, click \u201cMerge tab\u201d to insert the variables of \u201cuser name\u201d or \u201cuser mailbox\u201d. After inserting the tag, the email will be sent successfully at any time, and customers can see their user name and email address when they view the email. The effect is shown in the following picture.<\/p>\n\n\n\n
<\/p>","pure_content":"1. Introduction\n\n\n\nIn this function, you can send marketing emails to your target groups of customers and see the effect after sending emails. In addition, there are rich foreign trade email templates for you to choose from, so it is convenient for you to send emails to your customers in different scenarios.\n\n\n\n2. Instruction\n\n\n\n2.1 Create a mass mailing plan\n\n\n\nClick \u201cCreate Plan\u201d at [ Campaigns ] \u2013 [ E-mail ]\n\n\n\nAfter clicking \u201cCreate Plan\u201d, the steps to set up the email are as follows.\n\n\n\nStep 1. Email settings: fill in the mass email plan name, email title, select target customers and email template\n\n\n\nStep 2. Content editor: You can set the appearance and content of emails, and click \u201cPreview\u201d to view the setting effect after setting.\n\n\n\nStep 3. Sending settings: fill in sender name, sender email, sending time, etc. After setting, click \u201cCreate and execute\u201d to start sending emails to customers.\n\n\n\n2.2 View Results of Your Plans\n\n\n\nAfter sending emails, you can check the effect of the plan at [Marketing Center] \u2013 [Mass Mailing], see the status of sending, number of sending, number of successful sending, number of independent openings, number of orders placed, etc., so that the boss can clearly grasp the reaching effect of each email plan and make every good email traceable, helping merchants quickly gain insight into the effect of email marketing, constantly iterate email content and improve marketing conversion efficiency.\n\n\n\nClick on the \u201cNumber of Dispatches\u201d in the plan or on \u201cInsights\u201d to see the results of individual plan dispatches and to view the following information.\n\n\n\n\u2460 Basic information: Record email plan configuration information, preview view original email content.\u2461 Transaction data: overall transaction data statistics, realize the attribution of order data generated by opening independent site stores through emails.\u2462 Email funnel conversion: Through the whole chain of data conversion funnel of sending emails, delivering, opening, clicking and purchasing, at a glance.\u2463 Customer behavior analysis: intuitively present the behavior data of incoming users such as opening, clicking, purchasing, unsubscribing and reporting spam.\u2464 Sending details: list the sending records of all emails of each plan, which can be quickly filtered according to email status and customer behavior, and support exporting to Excel for secondary data processing.\u2465 Order details: Summarize all order records brought by emails, and support exporting.\n\n\n\nClick to view the content of the sent email:\n\n\n\n2.3 Other operations\n\n\n\nAfter creating a plan, you can gain insight into the data, copy the plan, and save drafts.\n\n\n\n\u2460 Insight: Support to view email plan details and mass mailing data, including conversion effect, delivery details and order details, etc.\u2461 Copy: directly reuse the configuration and email content\/style of existing plans to quickly create new email plans. You can reuse old templates without editing from scratch.\u2462 Save draft: When you edit email plan, you can save it as draft, so that you can continue to improve it next time.\n\n\n\n2.4 Email Templates\n\n\n\nYou can see the email templates at [Campaigns]-[E-mail]-[Email Template Library], and you can choose a template according to your needs.\n\n\n\n3. Frequently Asked Questions\n\n\n\n1\uff09 Q\uff1aWhen I was editing the email content, I found a setting of \u201cMerge Tags\u201d, what is this function?\n\n\n\nA\uff1aWhen you edit the email content, click \u201cMerge tab\u201d to insert the variables of \u201cuser name\u201d or \u201cuser mailbox\u201d. After inserting the tag, the email will be sent successfully at any time, and customers can see their user name and email address when they view the email. The effect is shown in the following picture.","is_draft":"0","editor_type":"1","file_path":"","add_time":"1679304056","update_time":"1679304416"},"pure_content":"1. Introduction\n\n\n\nIn this function, you can send marketing emails to your target groups of customers and see the effect after sending emails. In addition, there are rich foreign trade email templates"}],"content":{"icon":"","desc":"","content_id":"1068","add_time":"1679304055","update_time":"1679304055","content":"","is_traffic_less":"0","file_type":""},"hot_list":[],"user_read_num":"0","is_auth":"0"},"msg":"Success","code":200}

2. Instruction<\/h1>\n\n\n\n

2.4 Email Templates<\/h2>\n\n\n\nYou can see the email templates at [Campaigns]-[E-mail]-[Email Template Library], and you can choose a template according to your needs.<\/p>\n\n\n\n<\/p>

2.4 Email Templates<\/h2>\n\n\n\n
You can see the email templates at [Campaigns]-[E-mail]-[Email Template Library], and you can choose a template according to your needs.<\/p>\n\n\n\n
<\/p>